Case Study: BMC Software Corporate Website Redesign

Primary Challenge

This project was specifically a complete redesign of the existing website. Our goal was to greatly improve the website's usability and to make the product responsive on mobile devices.

Wireframing

The last step was to create the wireframes using Adobe Illustrator. The HR Director was shown iterations along the way, leading to final approvals.

Solution

The old portal homepage had many IA issues leading to poor usability. One goal was to put the important areas of the portal at the user’s fingertips. This was accomplished by having a directory of sections, with deep-dive links from all sections immediately next to them.

Because of the large number of 1st- and 2nd-level menu items that were discovered in the navigation map, it was suggested that we translate that to mega-menu navigation, with the most important, or . The “See All” link would take them to the respective landing pages for the sections, where they would be able to see all the 2nd-level links.

Once feedback was given for the wireframes, salient functional points were discussed with the SharePoint team director. Discussion confirmed that the technology would allow us to do the things we’d conceived in the wireframes.

The final wireframes were given to the IT staff to implement in Sharepoint, and discussion and clarification of objectives followed.

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