Eric Carlton: Designer

work experience

experience
Download Resume PDF(148 kb)

UX Designer

Birlasoft
2018 - Present

UX Designer for Birlasoft, a multinational IT Consulting company. Working with the client, World Fuel Services to design an improved experience for Fixed-Based-Operators (FBO) using aviation software.

Interaction Design
  • Practice human centered design through all phases of the project. This includes empathizing, defining, ideating, prototyping, testing and iterating.
  • Design user-centered visual user Interface low and high fidelity screens to present to business and development stakeholders.
  • Facilitate design sprints, group ideation, analysis and planning to inform a deep product roadmap, prioritized against user feedback and emerging technical capabilities.
  • Explore, define and prototype future product concepts to rally the team around a compelling long-term vision.
  • Gather requirements and created information architect deliverables including user stories, user task analyses, process flows and annotated wireframes.
  • Conduct user testing sessions with Adobe XD and Axure prototypes.
  • Work with Dev and QA teams to test bugs in layout and load time.
  • Contribute to UI Design system with custom graphics as needed.
Major Projects
  • FBO 360

UX Designer

Veriforce
2018 - 2015

UX Designer for VeriSource, an integrated OQ, Drug and Alcohol, and Safety compliance management software product. Responsible for all phases of the design process.

Interaction Design
  • Explore, define and prototype future product concepts to rally the team around a compelling long-term vision
  • Championed a mobile-first approach to design
  • Gathered requirements and created information architect deliverables including user task analyses, site maps, process flows wireframes/page schematics, and HTML prototypes
  • Worked closely with clients and in-house team in defining business requirements and functional requirements
  • Worked with QA team to test bugs in layout, web optimization and load time
Front-End Development
  • Used HTML5/CSS to design controls for the redesigned corporate website as well as content updates
  • Created an interactive style guide to provide a visual standardization of template layouts
  • Experience making UI changes on Mendix platform
  • Defined and implemented all style changes for the newly redesigned VeriSource application. Used SASS to make all styling updates
  • Used Kendo UI Javascript library to deliver code ready prototypes to development team to cut down on development time
Major Projects
  • VeriSource application redesign

UX Designer

ATR, Inc
2015 - 2015

UX Designer for SmartProcedures, an all-in-one specialized procedure system. Key member of a small team tasked with redesigning and launching the corporate website, smartprocedures.com.

Interaction Design
  • Conducted internal stakeholder interviews to define problems
  • Conducted competitive analysis to define strengths and weaknesses
  • Created low and high fidelity wireframes
  • Defined global navigation using card sorting
Front-End Development
  • Used HTML5/CSS AND Bootstrap to redesign the entire corporate website as well as content updates
  • Made direct HTML/CSS changes in .net environment

UX Designer

BMC Software
2014 - 2009

UX Designer for BMC Software. Tasked with creating pages and screen updates for the corporate website based on user research and data. Key member of a small team tasked with redesigning and launching the corporate website, bmc.com.

Interaction Design
  • Conducted both internal and external interviews to define pain points of the current website
  • Conducted competitive analysis to define strengths and weaknesses
  • Designed mobile first strategy low and high fidelity wireframes
  • Defined Global navigation using both open and closed card sorting
  • Created Clickable rapid prototypes
  • Conducted A/B Testing to define the best way to present users with Free Trials of the software
Major Projects
  • BMC.com corporate website redesign

education

education

1998 - 2000

Computer Graphics & Design

Keiser University

Associates of Science
Computer Graphics and Design - GPA – 3.4/4.0

1989 - 1995

History

Florida A&M University

Bachelor of Art
History, minor in Visual Arts - GPA – 3.13/4.0