work experience
experienceUX Designer
Birlasoft
UX Designer for Birlasoft, a multinational IT Consulting company. Working with the client, World Fuel Services to design an improved experience for Fixed-Based-Operators (FBO) using aviation software.
Interaction Design
- Practice human centered design through all phases of the project. This includes empathizing, defining, ideating, prototyping, testing and iterating.
- Design user-centered visual user Interface low and high fidelity screens to present to business and development stakeholders.
- Facilitate design sprints, group ideation, analysis and planning to inform a deep product roadmap, prioritized against user feedback and emerging technical capabilities.
- Explore, define and prototype future product concepts to rally the team around a compelling long-term vision.
- Gather requirements and created information architect deliverables including user stories, user task analyses, process flows and annotated wireframes.
- Conduct user testing sessions with Adobe XD and Axure prototypes.
- Work with Dev and QA teams to test bugs in layout and load time.
- Contribute to UI Design system with custom graphics as needed.
Major Projects
- FBO 360
UX Designer
Veriforce
UX Designer for VeriSource, an integrated OQ, Drug and Alcohol, and Safety compliance management software product. Responsible for all phases of the design process.
Interaction Design
- Explore, define and prototype future product concepts to rally the team around a compelling long-term vision
- Championed a mobile-first approach to design
- Gathered requirements and created information architect deliverables including user task analyses, site maps, process flows wireframes/page schematics, and HTML prototypes
- Worked closely with clients and in-house team in defining business requirements and functional requirements
- Worked with QA team to test bugs in layout, web optimization and load time
Front-End Development
- Used HTML5/CSS to design controls for the redesigned corporate website as well as content updates
- Created an interactive style guide to provide a visual standardization of template layouts
- Experience making UI changes on Mendix platform
- Defined and implemented all style changes for the newly redesigned VeriSource application. Used SASS to make all styling updates
- Used Kendo UI Javascript library to deliver code ready prototypes to development team to cut down on development time
Major Projects
- VeriSource application redesign
UX Designer
ATR, Inc
UX Designer for SmartProcedures, an all-in-one specialized procedure system. Key member of a small team tasked with redesigning and launching the corporate website, smartprocedures.com.
Interaction Design
- Conducted internal stakeholder interviews to define problems
- Conducted competitive analysis to define strengths and weaknesses
- Created low and high fidelity wireframes
- Defined global navigation using card sorting
Front-End Development
- Used HTML5/CSS AND Bootstrap to redesign the entire corporate website as well as content updates
- Made direct HTML/CSS changes in .net environment
UX Designer
BMC Software
UX Designer for BMC Software. Tasked with creating pages and screen updates for the corporate website based on user research and data. Key member of a small team tasked with redesigning and launching the corporate website, bmc.com.
Interaction Design
- Conducted both internal and external interviews to define pain points of the current website
- Conducted competitive analysis to define strengths and weaknesses
- Designed mobile first strategy low and high fidelity wireframes
- Defined Global navigation using both open and closed card sorting
- Created Clickable rapid prototypes
- Conducted A/B Testing to define the best way to present users with Free Trials of the software
Major Projects
- BMC.com corporate website redesign
education
education1998 - 2000
Computer Graphics & Design
Keiser University
Associates of Science
Computer Graphics and Design - GPA – 3.4/4.0
1989 - 1995
History
Florida A&M University
Bachelor of Art
History, minor in Visual Arts - GPA – 3.13/4.0